Empathysites works 5 days a week, Mondays through Fridays. Depending on the length of the assistant request queue, requests received on Friday may get queued up for first thing on the following business day (usually Monday, if there is no holiday).
Empathysites also observes all USA Federal holidays and two breaks: a winter break (Christmas Eve to New Years Day) and a summer break (first week of July to encompass Independence day Federal holiday).
- January 21, Monday, for Martin Luther King, Jr. Day
- February 18, Monday, Washington’s Birthday
- May 27, Monday, Memorial Day
- July 1 Monday – July 5, Friday for Summer Break including Independence Day
- September 2, Monday, for Labor Day
- October 14, Monday, for Columbus Day
- November 11, Monday, for Veterans Day
- November 28, Thursday – November 29, Friday for Thanksgiving
- December 24, Tuesday – January 1, Wednesday for Winter Break which includes Christmas Day and New Year’s Day Holidays