Aw, we are sad that you’re looking into canceling your Empathysite. Before you decide, we’d love to hear from you about what’s up and why you are considering cancelling in the first place. A lot of times, we can find a way to fix any issues you might be experiencing once we know about them. Send us a request with your concern and we’ll explore how we can help.
If you’ve decided you’ll go, you will just want to email us so that we can walk you through the cancellation process which will include putting your domain into your own account for you, cancelling your subscription in our billing system, and removing your Empathysite and all of your files from our servers.
Email us [email protected] to get help.